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Pre-sales Queries
Got a pre-purchase query about our products, pricing plans, bundles, etc.?
Premium Support
If you own one of our paid products, take advantage of our premium support!
Free Support
Need help with UABB - Lite (the free version) or any of our free products?
Peep Into Our Knowledge Base Too!
Avoid long wait times by scanning through our knowledge base articles and the FAQs listed below. We might surprise you with a solution there!
Frequently Asked Questions
Absolutely not! Ultimate Addons is made with non-techies and normal WordPress users in mind. If you can send emails, you will be able to use Ultimate Addons too.
Our plugin works with all WordPress themes. You will just need to have the latest version of Beaver Builder installed on your website.
All the pricing options for the Ultimate Addons support use on multiple websites. So feel free to use it on your own or client websites.
Sure thing! With a simple setting in the backend, you can change the plugin's name & developer's details. White label is popular among developers and agencies as it allows them to keep information in the WordPress backend simple and avoid confusion for their clients.
Our system will remind you a few times to renew your license. In case if you decide not to renew it, no worries. You will still be able to continue using our plugin on your website. You will just not get access to our cloud templates, free updates, and support.
Yes! We regularly release updates with new features and improvements to keep Ultimate Addons on the cutting edge.
Yes! You can upgrade from any license of the Ultimate Addons and own a Essential Bundle. Just login to our store and open the upgrades page to see the best upgrade options.
Of course! Our plugin comes with .po and .mo files. In fact, it is already translated in a few languages. We even have a GlotPress portal where you can contribute and help in translating Ultimate Addons to your language.
Not at all! Ultimate Addons is built with ease and performance in mind. Furthermore, it is very modular so you can disable any features that you don't need.
We take pride in providing professional, premium support. Unlike other companies, we have a dedicated support team and we answer any questions from our customer within one business day. We also have an extensive knowledge base and the Facebook group of active users where you can get answers quickly.
We firmly believe in and stand behind our products 100%, but we understand that it cannot work perfectly for everyone. If you are unhappy with your purchase, we will gladly refund your money. You can apply for a refund within 14 days of purchase.